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Latest News

Make the right choice

Friends & Family 2018/2019 Results

Our text messaging service has now been upgraded


Please click on the following links for further information:

for the shingles vaccine?  

People in their 70's born on or after 2 September 1942 and those aged 78 or 79 years are eligible for shingles vaccination.  Please click on the link below to find out if you are:

Shingles eligibility calculator


General Data Protection Regulation - (GDPR)

GDPR - what it means for patients

Poster How we use your information

How we use your information

Privacy Notice (Fair Processing) 

Children's Privacy Information


NOTICE: With effect from 1st January 2018 the Practice will no longer accept payment by cheque. We are able to accept cash or card payments (with the exception of American Express).

Thank you for your co-operation.

Patient Information Leaflet - What happens when you are referred by your GP to a Specialist

PDA Events update - please see 'PDA' to view details in the 'Further Information' column.


Are you a Carer? Lots of information and help included in the following guide. Please click on the following link: A Practical Guide for Healthy Caring June 2016


As part of the initiative to provide better support to patients the practice has provided a named GP for all of its patients.  The named GP is, where necessary and appropriate, responsible for coordinating a patient's care with other health professionals.
You are able to see any GP you would like at the practice and are not restricted to just this one GP. If you would like to know who your allocated GP is please ask at reception.
If you have a strong preference as to who your named GP is, please let the practice know and we shall try to accommodate your request.


'When should I worry?'  Guide to cough, colds, earache & sore throats.
Please click on link to view: When Should I Worry   
'Get well soon without antibiotics' This leaflet explains the need to get the right treatment for common illnesses such as colds and coughs without encouraging antibiotic resistance. 
Please click on link to view: Get Well Soon Without Antibiotics  



ONLINE FRIENDS & FAMILY TEST  Please complete our simple F&FT survey.  This can be found on the home page right hand side or in 'Have your Say' - just click on link.



If you would find it useful to receive a text reminder about your appointments, please see Reception to sign up to this.



Surgery will be CLOSED for staff training on the following Tuesday afternoons from 1.00pm.       

Tuesday 17th September 2019

Tuesday 15th October 2019 

Tuesday 19th November 2019

Tuesday 17th December 2019


NHS England and Welton Family Health Centre will be reviewing patient information in order to identify those patients most likely to be admitted to hospital.  This is a national scheme called "Avoiding Unplanned Admissions" where the intention is to pro-actively manage the care of t hose patients identified as being most at risk and pre-empt an unplanned admission to hospital.

The information gathered is for the Practice use only and only the GPs and Practice Staff will be involved however, should you wish to opt out of this risk profiling process then please let a member of the Practice Staff know.

If you have any questions please leave your contact details at Reception.

Thank you.



WFHC SystmOnline Services Registration Forms

Online Access Info

Once you hae completed and signed the necessary forms please bring them into surgery together with photographic proof of your identification we will be able to provide you with a personalised username and password. You can then access SystmOnline by clicking on the following link or from the link on the home page.

SystmOnline Login


Repeat Prescriptions - order your repeat medication online

As part of the SystmOnline service you can order your repeat prescriptions using this service. You will need a username and password to access as outlined above.

Accident and Emergency

Please could patients NOT use A&E as an alternative to seeing a GP – there are enormous pressures on all A&E services and we are working with our Clinical Commissioning Group to try and reduce any unnecessary attendances. If patients are unsure about attending A&E they should speak to the Duty Doctor for advice.



Patients are encouraged to use NHS resources wisely. The A&E Department at Lincoln County Hospital is available for Accident and Emergencies ONLY.


There are several other avenues of expert help and advice available, both in and out of hours:


  • Self Care
  • Pharmacy
  • GP
  • NHS Walk In Centre - to treat minor illnesses and injuries, no appointment needed.  Vist the Walk In Centre, 63 Monks Road, Lincoln, LN2 5HP.
  • Call 111 - if it's not an emergency but you need medical help fast.
  • A&E or 999 - for emergency care only.


Before you decide to go to A&E please think if one of the other options would be more appropriate. Thank you.

Virtual Patient Group

We are continuing our recruitment drive for the "Virtual Patient Group" to help us carry out surveys on issues that affect the Practice and patients.  Patients may join this group electronically (via email) or by providing a postal address.  If you are interested in participating in these surveys, please see Reception staff for a sign up form or alternatively, click here for further information and the online sign up form.


Opening Hours - find out when we are open and how to see a GP

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions - order your repeat medication online

As part of the new SystmOnline service you can now order your repeat prescriptions using this service. You will need your new username and password provided for Online Access. To register please see paragraph at top of this page - Online Appointments - for further information on how to apply. 

Like To Register? We welcome new patients to our area

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more  Also for a map of our accepted area please click the following: WFHC Practice Area 

Updating Information - let us know if you move house or change numbers

If you move house or change telephone number please update us as soon as possible to ensure we have the correct contact details for you. We cannot accept patients outside of our area so it is important to know if you have moved.

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website